All use cases
Retention · Retention

Shopify VIP loyalty discount,
capped per tier.

A Shopify VIP loyalty discount works when each tier feels meaningful — and breaks when one Platinum customer redeems $400 of margin in a single cart. Cap each tier so the Shopify VIP loyalty discount scales with status, not with cart size: Silver $20, Gold $50, Platinum $100 — every order, every tier, bounded.

The setup
Tiers
Silver / Gold / Platinum
Percentage
10% / 15% / 20%
Caps
$20 / $50 / $100
Applies to
Tagged customers only
Recurring
Every order, no usage limit
Stacks with
Subscription discount (with sub cap)
The saved margin
SCENARIO_07
3 caps
Silver $20 · Gold $50 · Platinum $100
Cart Without cap With Nex
$80 (Silver) −$8 −$8
$300 (Silver) −$30 −$20 Capped
$200 (Gold) −$30 −$30
$500 (Gold) −$75 −$50 Capped
$2,000 (Platinum) −$400 −$100 Capped
Watch a cart fill
Retention
CART_SIM
your-store.myshopify.com/cart
Items
    Subtotal $0
    Code
    Discount −$0
    Total $0
    Without a cap
    at risk
    −$0 (101520% × subtotal)
    With Nex · cap $2050100
    −$0
    Margin protected
    $0
    Live simulation · resets every 10s
    Across many carts
    Live cart simulation
    SCENARIO_07
    CAP
    −$0
    Without
    −$0
    With Nex
    Cart value
    $0
    Margin protected this cart
    $0
    Across simulation
    $335 total saved
    01

    Why an uncapped Shopify VIP loyalty discount breaks on the top tier

    The customer most likely to ramp their cart in your top tier is also the most price-elastic — they'd buy at full price, and often did before becoming VIP. An uncapped 20% Shopify VIP loyalty discount rewards them disproportionately on the largest carts they were already placing. The cap turns the Shopify VIP loyalty discount from a margin liability into a fixed retention spend per order, per tier.

    02

    Customer tags drive the Shopify VIP loyalty discount

    Use Shopify customer tags (loyalty-silver, loyalty-gold, loyalty-platinum) and Nex Discount applies the matching cap on the Shopify VIP loyalty discount automatically — no codes to share, no opportunity for a tier-down customer to redeem the wrong rate. The tier is the rule; the cap is the ceiling.

    03

    Stack the Shopify VIP loyalty discount with subscriptions, carefully

    If a Platinum customer is also a subscriber, both rules can apply on the subscription items — but the subscription discount is also capped (e.g. 25% / $40). Worst case: $100 (Platinum) + $40 (sub) = $140 per order on a Shopify VIP loyalty discount stack, fully bounded. Without caps, the same customer could pull $500+ in a single cycle.

    Features that power this

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